Categories
ICT Accessibility News and Events

Digital Accessibility Tip! Link Text

Written by Adam Kosakowski, M.Ed., ATP,  New England Assistive Technology (NEAT) Center

Links are everywhere and are used in every type of digital content. As such, making links accessible is incredibly important. But, how to do so is not common knowledge, and there are many wrong ways to do it that will make the experience worse for people using assistive technology. Thankfully, doing it right is fairly easy once you know how.

Proper Link Text

The worst way to provide a link is to copy and paste the URL into your writing. Imagine a screen reader reading an amazon link with countless numbers, special symbols, and slashes; it does not make an accessible reading experience. Instead, create proper link text. To do this in Microsoft Word or Outlook, do the following:

  • Put your text cursor where you want the link and right click.
  • Choose Link to open the Insert Hyperlink window.
  • In the “Address” field, paste that URL.
  • In the “Text to display” field, type in a few words to describe the purpose of the link. Do not put the URL here.
  • Click OK.

The result is a link that looks like this, Candy on Amazon, rather than a garbled mess that any one wouldn’t enjoy reading let alone people using assistive technology.

Best Practices using Proper Link Text

Like Alternative Text (see my previous column), proper link text is easy to learn but a bit tricky to master because of the question, “What should I use as the link text? The general idea is that link text should be concise and describe where the link will bring the user. Here are some best practices and things to avoid:

  • Avoid “Click here”, “Read more”, “link to [some link description]”, etc.
    • Reason: Screen readers will inform the user that a link is a link even if the text on screen does not say so. “Click here” does not inform where the link goes and is not meaningful.
  • Links can be standalone or be a part of a complete sentence, just make sure the text is meaningful.
    • Standalone example: Amazon Products.
    • Part of a sentence: Read more about Amazon Products. Notice how I used “Read more,” that is OK here because it is not part of the link text, instead it is put in context of a meaningful sentence.
  • Avoid creating very short link text, take the alphabetical index for example:
    • Reason: Small links like this are small targets to access, people with motor challenges trying to click on the right letter here will have a hard time!

Alphabetical Indexes

  • Links should have an underline and be colored differently than the surrounding text.
    • Reason: People need a way to distinguish a link from the surrounding text. The best way to distinguish a link is by color AND a non-color indicator. By underlining a link, people who are colorblind will have an easier time distinguishing it from surrounding text than by color alone.

To learn more about color contrast, read this WebAIM article on Links and Hypertext.

Adam Kosakowski works as an Assistive Technology Specialist at New England Assistive Technology (NEAT), an Oak Hill Center. He can be contacted at Adam.Kosakowski@OakHillCT.org and followed on twitter: @NEATWithAdam

Categories
AT Success Stories News and Events

Interview between Ann Bedard, M.S., CCC-SLP and Kevin Williams, Prentke AAC Distinguished Lecture at ATIA 2021

How were you chosen to give the Edwin and Esther Prentke Augmentative and Alternative Communication (AAC) Distinguished Lecture at ATIA?

Kevin WilliamsI was nominated by Celeste Helling, a Charlotte based SLP who works at the North Carolina Assistive Technology Program (NCATP). Celeste submitted a written nomination to the review committee for the lecture. The review committee chose me from the pool of nominees they had this year. It wasn’t much to do on my end as Celeste knows most of my history, because she has helped me get my AAC devices since I moved to North Carolina from Ohio. There was just a quick e-mail exchange asking for my consent to be nominated, my topic for the lecture, and a 5-minute video of me speaking in order to demonstrate I could answer questions spontaneously after I completed my talk.

What could other PWUAAC (People who use AAC) learn from your journey?

I hope that people learn that each person’s journey to communicate is unique to them, and the journey is hard work for everyone. Yes, I have a love and talent for using technology, but I also put in the time to learn my communication system outside therapy sessions and time with my family. Being raised by a single mother putting herself through school, I saw and learned to always appreciate the help but strive for independence with a strong determination. A person will know what I am trying to communicate by any means necessary.

I’m always trying to figure out how to increase consistency for the AAC user and it’s often hard to figure out where the breakdown is. How did it work out so well in your case?

I know SLPs love having everyone “buy-in” to AAC, but I think you are looking at it from the wrong direction. The only person that needs to “buy-in” into the AAC strategies is the augmented communicator. Parents, teachers, and friends that the Augmented Communicator encounters rarely care or really grasp the nuts and bolts about the new strategies learned in therapy. They just want to reap the results of the application of the strategy in communication. The “buy-in” for them is having the patience to listen, keep the system running, and keep the system available to the communicator at all times. Any other things are done in therapy.

To use a sports analogy comparing it to basketball: in a training session, a player and trainer work on playing skills like footwork and form on their jump shot. The player and trainer can get excited over the strategies to improve skills on the court. Other players, who are peers on the court, may notice and have interest in the drills the player does to improve skills on the court. But coaches and family members may concentrate on the results of applying those skills to make plays and score. They may not know or care about the drills. Yet if the player “buys into” the drills, they will then be successful.

My mom didn’t know any Bliss (symbols set) when I was little, nor did any of my family or friends. They just read the labels. Yet my SLP worked on an advanced Bliss while I was in therapy sessions. My friends and family don’t know Minspesk, and still they support me 100% just by talking to me. I still finger spell and use my natural voice to communicate with close family and friends. Yet I can easily use my device when in public.

Look at how the person augments their communication strategies in therapy, in class, or at home. Can the person employ a strategy to say something more effectively?

How did you come up with the term “augmented communicator” and why is it better than the alternatives?

I came up with the term Augmented Communicator myself. I believe through hard work and a level of mastery in the methods we use to communicate, it actually changes (“augments”) how we communicate or at least how we approach communicating. Optimizing our approach to fit our methods, makes people better communicators.

Looking at the use of the phrase as a tool for advocacy, all of my assistive technology, wheelchair and AAC Devices are just extensions of my identity as a disabled person. The phrase Augmented Communicator is used in the spirit of the identity-first language model in order for the communication disability to be seen as a limitation put on by surrounding society rather than something to overcome with the aid of technology.

The goal is not to be seen separate from my Assistive Technology. The goal is to see my assistive technology as just how I speak, walk, cook or whatever I use it for to accomplish success in my daily life. My assistive technology is an essential part of me and how I interact with the world. It goes everywhere I do, and it can’t be turned off or put away (e.g. in a bag, or on a shelf) at any time I need to interact. The label, Augmented Communicator, captures all of that in two words and allows people to take ownership of their communication. Anybody can be a person who uses AAC, but not everyone can be an Augmented Communicator without putting in the work, or that’s at least how I feel.

Like any label, Augmented Communicator is no better or worse than any other label. They are a personal choice of how we perceive ourselves and how we organize things to make sense from a particular perspective. Not everyone will agree with my perspective, but having the ability to put it into words for people to disagree with is something to savor.

Categories
News and Events Resource

Registering to Vote & Basic Rights of Voters with Disabilities

By Melissa Cruz, Parent Advocate

Are you registered to vote?  Are you eligible? To be eligible to vote in Connecticut, you must be a U.S. citizen and 18 years of age by the day of the election.

Vote button

You must also be a resident of a town in Connecticut. That’s it!

There are many options for voter registration. One of the fastest and easiest ways to register is online through the Secretary of State’s website: https://voterregistration.ct.gov/OLVR. You also have the option of registering at the Department of Motor Vehicles, and many other organizations offer paper registration forms. Some of these locations include your local Town Clerk and Registrars of Voters Offices, colleges and universities, public libraries as well as the Departments of Rehabilitation Services, So

cial Services, Developmental Services, and Public Health.

On Election Day, if you forgot to register to vote, it’s NOT too late! You can still register and vote on the same day at your Town’s Election Day Registration location or (EDR). The EDR location is open during the same hours as the polling place, 6:00 AM to 8:00 PM.  Because you are registering to vote on the day of the Election, the I.D. requirements are more stringent. Some of the acceptable forms of I.D. include:

  • Driver’s License
  • Birth Certificate
  • Learner’s Permit
  • Utility Bill Within 30 Days of Election Day
  • Paystub
  • Paycheck
  • Current Bank Statement
  • Social Security Card

Advocacy Tip: If you are registering to vote on Election Day, check with your local Registrar of Voters about the location of the EDR and the requirements for I.D.s.  Get there early – they can be very busy places on Election Day!

Voters with Disabilities – What are your rights?  All polling places must be physically accessible to persons with disabilities. The route from the accessible parking to and through the polling place must be able to be navigated by individuals using mobility devices such as wheelchairs, canes, and crutches. The process or methods of voting must also be accessible to voters with disabilities.  Some of the other rights of voters with disabilities include:

  • Access to a sample ballot in large print.
  • Any videos for use by voters must be closed captioned.
  • Voting privately and independently – voting equipment for voters who cannot use a paper ballot to vote privately and independently.
  • Moving to the front of the line if the disability prevents the voter from waiting.
  • Unlimited time in the polling place to complete the ballot.
  • Have someone assist you with marking your ballot – there are some exceptions to this rule.
  • Vote using any method at the polling place. Currently, voters can manually complete a paper ballot or use the ballot marking device that must be available at all polling places and the Election Day Registration location.
  • Bring a service animal into the polling place.

If you are a person who has a guardian or conservator of person, you cannot be denied the right to vote unless a probate court has issued a specific order stating that your right to vote has been taken away.

Advocacy Tip: If your polling place is not accessible – on Election Day, contact t

he Elections Division of the Office of the Secretary of the State at (860) 509-6100.

After Election Day, you can file a complaint with State Elections Enforcement Commission at:

State Elections Enforcement Commission

55 Farmington Ave

Hartford CT 06105

Phone Number: 860 256-2940

Website: https://portal.ct.gov/seec

Categories
Announcement News and Events

The Connect to Tech Project Kicks Off!

By Nicole Natale, MS, CCC-SLP, ATP, Senior Education Specialist, CREC Resource Group

The CT Tech Act Project was awarded a grant as part of the Christopher and Dana Reeve Foundation National Paralysis Resource Center 2020 High Impact Innovative Assistive Technology (HIIAT) grants program. As a result, the CT Tech Act and three assistive technology (AT) partner agencies, Capitol Region Education Council (CREC), EASTCONN, the New England Assistive Technology (NEAT) Center at Oak Hill, as well as two local hospitals – Gaylord Hospital and Hartford Healthcare – are providing access to AT services and devices for patients with spinal cord injuries or other conditions that cause paralysis. These services are provided through virtual AT demonstrations, as well as AT device-lending so that individuals and their families can experience how AT can enhance independence and quality of life.

So far, the AT partners have received 15 referrals. CREC has completed two of them and the experience has been very positive! Both individuals wanted to increase their independence when arriving home by connecting with loved ones and doctors and by accessing environmental controls independently. Both patients are interested in borrowing an Amazon Echo Show from the CREC lending library in order to call emergency contacts, spouses and family members/friends and to connect with healthcare professionals. Patients will also use Alexa for appointment reminders, and things like taking medicines on time. These individuals will be accessing the Echo Show with voice recognition, due to their limitations with both fine- and gross-motor skills. One of our patients will also be trialing Philips Hue Smart Light Bulbs, which allows users to employ voice commands to turn on lights and operate an August Smart Lock. The August Smart Lock is Alexa-enabled, enabling our patient to lock and unlock his door, using either voice commands or the Alexa mobile app, all of which supports increased independence.

Once patients have participated in a demonstration, they have the option to purchase the AT tools or access an AT lending library to trial the device to ensure its effectiveness and confirm that it’s an appropriate match for their needs. The goal of this project is to reach at least 100 patients by the end of the year and we are well on our way!

Categories
News and Events Resource

Generations On Line (GoL) Offers New Free Tutorials

GoL wants to simplify tools and technology for older adults, helping foster and promote their internet literacy, access and skills, while also helping them overcome any fears associated with electronic media.

GoL is offering free tutorials that may be useful to many older adults who are online users. Visit the links below to learn more:

  1. Using Telemedicine GoL Tele-Medicine Tutorial BlueJeans Welcome (easytelemedhelp.org)
  2. Reading Newspapers Online Digital Newspapers for Seniors (easynewshelp.org)
  3. Helping Older Adults with Smartphone and Tablet Technology Generations on Line Mobile Edition (gol4apple.org), in addition to their Easy Tablet Help for Seniors

Generations On Line Flyer

 

www.EasyTelemedHelp.org

www.EasyNewsHelp.org

www.generationsonline.cog/family

 

Categories
News and Events Product Spotlight

Getting Creative with AT Smart Technology for Virtual Demonstrations

By Joanne Lambert, M.S. CCC/SLP, EASTCONN

There is so much technology available today to support users who have physical disabilities. For some, either being able to see the numbers on a thermostat or having the motor dexterity to manipulate the controls on a thermostat can be quite a challenge. As part of the Connect to Tech Program, a grant funded by the Christopher and Dana Reeve Foundation National Paralysis Resource Center 2020 High Impact Innovative Assistive Technology (HIIAT), EASTCONN has teamed up with the CT Tech Act Project along with two AT partners and two local hospitals to provide patients with spinal cord injury or other paralysis-causing conditions access to assistive technology (AT) services and devices through AT demonstrations and AT lending. These individualized demonstrations will allow them to experience how AT can enhance their quality of life and help them to maintain and/or increase their independence as they return home after their discharge from the hospital. The Google Nest Thermostat is one item within the Smart Technology toolkit that can help.

Best practice recommends that products are demonstrated and selected based on feature matching between a tool and its user. The NEST, which is an item that would be installed in an individual’s home, sure is tricky to demonstrate as it would not be practical to install the unit in a potential user’s home to “try it out.” That’s when we had to get creative. Knowing that the features of the NEST could allow environmental control to its users, we had to find a work around to demo this product that we felt could help so many individuals to be more independent in their homes.

Installing the Nest on a board was the easy part, but how could we get the device to demonstrate its features? We could certainly show how to adjust and program the temperature settings using the app without attaching the “heating” and “cooling” wires, but we wanted to be able to demonstrate the full functionality of what this Smart technology can offer. The unit, out of the box, had two 1.5v AAA batteries, but those weren’t enough to fully power the device. We needed a separate power source that would mimic the unit being installed (hard-wired) in the home. We purchased an AC24V C-Wire Power Adapter from Amazon.com to act as the power supply. This two-wire unit with a power adapter was just what was needed in order to power the device and be able to demonstrate the features without actually installing it in an individual’s home. We could set up the device, customize settings for heating and cooling preferences and pair it with the Google Nest Hub Max in order to demonstrate how to operate the unit using the  voice and the wake command, “Hey Google.” These simple steps made it possible for us to provide virtual demonstrations for potential users to determine if the Google Nest Thermostat was a good fit for their needs.

Getting creative: Photos below illustrate the process of setting up Google Nest, in order to demonstrate its capabilities during a virtual demonstration to a potential user.

Step 1 of setting up Google Nest for AT Demo Step 2 of setting up Google Nest for AT Demo  Step 3 of setting up Google Nest for AT Demo Step 4 of setting up Google Nest for AT DemoStep 5 of setting up Google Nest for AT Demo

 

 

 

 

Categories
AT Success Stories News and Events

Stay Connected Program: Reducing Social Isolation for Seniors and Individuals with Disabilities During COVID-19

By Stacey Fulton, OTR/ATP, EASTCONN

As the CT Tech Act Project embraces new grant initiatives, the Stay Connected program has also been in full swing. Stay Connected is a statewide program operated out of the Connecticut Department of Aging and Disability Services in collaboration with the State Unit on Aging and the CT Tech Act Project. The mission of this project is to match AT resources and devices to individuals who are isolated or at risk of being isolated from family, friends, activities or healthcare during the COVID-19 pandemic.

Persons are determined to be eligible for this program based on a social isolation scale completed by the Area Agencies on Aging or The Centers for Independent Living. Qualified individuals are referred to one of the project’s AT partners (EASTCONN, NEAT Center and UCP of Eastern CT), who reach out to discern each individual’s needs and match them to potential device solutions. Services that are provided include consultation, training and follow-up. As a result of this program, many individuals have received devices and training, and are once again able to connect to family, friends and healthcare providers.

An individual who benefited from this project was a woman in her late 70s, who received services from EASTCONN’s AT team. She lived alone and since the start of the pandemic, had been unable to see her family and friends, or participate in activities she used to enjoy at her local senior center. She also had no access to Wi-Fi at home. Funding was provided by both the Stay Connected program and the town where she lives to secure a device and a “hotspot” for Wi-Fi access. A laptop computer was determined to be the best option and training was provided to assist her in setting up her email and utilizing Zoom. She shared her appreciation by sending a follow-up e-mail to the EASTCONN provider: “Finally saw my nephew’s daughter in action … I’ve never seen her except in still pictures. At first, she was shy and kept turning her head … but then after a short while, she actually threw me a kiss and waved … Zoom is really great. So grateful to have this computer.”

This is just one of the many positive outcomes that have been shared by individuals who have participated in the Stay Connected program. Working together, this interagency collaboration has made a significant difference in the lives of seniors and persons with disabilities across Connecticut.

Categories
AT Devices News and Events

Most Requested Devices for Staying Connected in 2020

By Kristopher Thompson, BAS, CAPS, Smart Technology Specialist, New England Assistive Technology (NEAT)

Graph of Most Requested AT Devices for Staying Connected 2020

Social isolation is a serious public health problem, and something I have been focused on  during most of my time at NEAT. I have conducted many presentations that showcase how today’s smart technology can combat this problem, but 2020 opened my eyes to what it really takes to address it. One year ago, the lockdowns began, and the digital divide deepened for those who were most vulnerable. Various programs were formed to help those who were not able to connect with their loved ones during the pandemic. I have been heavily involved in a few of these programs and my expertise has served many who were socially isolated. But this experience has given me a few surprises as well.

The people I have worked with over the past year were a mixture of aging adults and young people of varying abilities, all of whom were eager to connect with family, friends, doctors, places of worship, or establish new connections. While most Americans were speeding into the digital age of texting, teleconferencing, email, telehealth, social media, etc., there were many who didn’t have access

to the devices that make it possible to access digital platforms and options.

The demand for computers is what surprised me most, as did their affordability. In cases where an iPad wasn’t the best fit, I could often find a brand-new Dell computer for around the same price. Computers also offered many of the same features, such as messaging, video chat, email, web surfing, social media and accessibility – all in a familiar and comfortable interface.

Overall, iPads were still the most requested devices during the pandemic, but laptop computers were a close second and desktop computers rounded out the top three. Other recommended devices were Android tablets, specialized tablets, Android phones and iPhones. Virtual speakers, such as the Amazon Echo, had tremendous potential, but a long way to go before they became a primary way to stay connected from home.

A person’s comfort level with technology is the number one consideration when I make a recommendation. Sure, an iPad is packed full of features, capabilities and accessibility features. And Amazon Echo smart speakers offer convenient and accessible ways to connect. But what if someone isn’t comfortable using one? If I recommend a technology solely on its potential, there’s a good chance it’s going to become a “smart paperweight.” If a person is willing to embrace new technology, that’s fantastic! The bottom line is, matching technology to an individual’s needs, which minimizes the learning curve, is the key to success.

 

 

Categories
General News and Events

Connecticut Team Shares Highlights from State’s “Stay Connected” Program

Technology Can Help Ease Isolation During COVID-19

This fall, two Connecticut Department of Aging and Disability Services colleagues were joined by a Quinnipiac University professor to co-present highlights from “Stay Connected,” a statewide program that uses technology to help isolated individuals connect with family, friends and medical providers during the COVID-19 pandemic.

Connecticut’s “Stay Connected” program was highlighted during national presentations to the Association of Assistive Technology Act Programs (ATAP) and Aging and Disability Resource Centers (ADRCs). The presenting team included the Department of Aging and Disability Services’ CT Tech Act Project Program Director Arlene Lugo and the State Unit on Aging’s Patricia Richardson, as well as Professor Nicholas Nicholson of Quinnipiac University’s School of Nursing.

As a result of the presentation, several states expressed interest in replicating the “Stay Connected” program, according to Lugo.

The “Stay Connected” program was implemented with funding from the March 2020 federal CARES Act (Coronavirus Aid, Relief and Economic Security Act), which provides economic supports and other critical resources to Americans who are negatively affected by the pandemic. “Stay Connected” is a statewide program operated out of the Connecticut Department of Aging and Disability Services in collaboration by the State Unit on Aging and the CT Tech Act Project.

Find an article about the program here: https://cttechact.com/stay-connected-helping-older-adults-and-persons-with-disabilities-engage-with-medical-providers-community-family-and-friends-during-covid-19/#sthash.S8yZOZRW.dpbs

To read about how the Stay Connected program is helping Connecticut seniors  and people with disabilities stay in touch read these posts:

Categories
AT Success Stories News and Events

Samsung Galaxy Has an Instant and Powerful Impact for Stay Connected Program

by Kristopher Thompson, NEAT, Smart Technology Specialist

A few weeks ago, Independence Northwest reached out to me with an urgent referral for the “Stay Connected” program. The referral was for a woman who, like many facing social isolation during the COVID-19 pandemic, lived alone and had mobility challenges that prevented her from getting out to see her doctors. She had some very important medical appointments coming up and she needed access to telehealth.

I immediately reached out to her for a remote consultation to determine the best technology to get her better connected. Due to her severe hand tremors, she also needed a hands-free solution. Fortunately, the “Stay Connected” program had a lending library that we could use. The library contained the perfect Samsung Galaxy tablet and case, which also doubled as a stand. I shipped the items and she received them by the end of the week. We reconnected by phone and I walked her through the set-up process to ensure she had the apps necessary to provide the connectivity she needed.

This impact was instant and powerful, and she now regularly video chats with her doctors and loved ones, hands-free! Due to the generous funding from “Stay Connected,” we will be able to replace the tablet and case in our lending library and continue to have a great impact as a result of this program.