General News and Events

Don’t Ditch the Smartphone: A Care Giver’s Guide to their Loved One’s Phone

Written by By Jerilyn Fleck M.S Ed, Special Education

As your loved one is aging, they can still use their smartphone for multiple things besides phone calls and text messaging. In this article, I’m going to focus on two essential tasks to enhance cognitive engagement and mental sharpness: staying connected and playing thinking games. I’ve used some of these tools in my experiences as a caregiver and I’ve learned of others in my graduate work in assistive technology at Southern Connecticut State University. 

Staying Connected

  1. Stay connected to loved ones through Skype, Facetime, Google Meets, or Zoom.Older adult using the Birdsong touch screen tablet This is a great way to visually connect with loved ones near and far. Setting up weekly family meetings helps maintain a sense of normalcy and belonging. Should your loved one has memory difficulties, it also helps reinforce and identify family members. For those that have difficulty hearing or understanding what is being spoken, closed captions can be enabled on most platforms. 
  2. Virtual visits – With the use of technology your loved ones can go anywhere in the world, explore museums, and national parks just to name a few. For example, Google Arts & Culture, lets you explore different art collections from a variety of artists, time periods, and mediums. The Taste of Home website gives a short list of museums around the world and zoos in the United States that can be visited virtually. While visiting the virtual museums, you can take the opportunity to demonstrate how to navigate the site’s features (zoom, left-right keys, and maps). If they are an animal lover, many zoos have real-time cameras where you can watch particular animals. Air Pano allows the viewer to have a 360͒ view of different destinations and locations all around the world. From Maui, Hawaii to the Taj Mahal, their virtual vacations are endless. Google Earth will allow your loved one to visit their childhood home, honeymoon, or other memory spots, simply by entering the specific location’s address. Introducing these possibilities in the virtual world can foster new shared experiences and trigger past memories. 
  3. Digital Picture Frames –  There are many manufacturers that offer digital picture frames. These frames can sometimes hold up to 400 pictures (depending on the manufacturer). For example, Frameo gives each family member a unique passcode to add pictures. Once the app is downloaded and the passcode is entered, you are able to send pictures instantaneously to the recipient’s frame. Personally, I am able to send pictures of my children’s important moments instantaneously to my 82-year-old mom who has moved to Texas. Additionally, we are able to send other special moments like weddings, baby pictures, and long-distance family members. This picture-sharing avenue is another way to help your loved one stay connected.

Thinking Games

My final tip is to use technology to keep a loved one’s mind sharp. Motivating cognitive engagement is essential for mental sharpness through all stages of life. There are so many different options for them to explore, given their interest and abilities. Most can be easily downloaded to a tablet, laptop, or smartphone.

  1. GeoGuessr  takes you to different places around the world. It also requires the user to navigate and use their knowledge to guess the location displayed on the screen. This tool can reinforce descriptive questioning and language. This site does require you to set up a free account for them. 
  2. Lumosity Brain Training The app is a free subscription (however, it contains ads) or $11.99 (without ads) per month. This app targets memory, reasoning, flexibility, problem-solving, and attention. After you enter basic information, the user takes a “brain fit test”. Once complete, the user is ready to play. For example, one game requires the user to quickly remember the previous shape presented. Other games enhance math and language skills.
  3. When selecting apps for your loved one, options should revolve around their particular interest. There are apps for crossword puzzles, word searches, solitaire, bingo, hidden objects, or just fun matching games like Candy Crush. You name it, I am sure that there is an app.

Final Thoughts

Harnessing the opportunities within technology can enable your loved one to stay connected to family, travel the world, and/or exercise the brain. All of these things continue to support cognitive engagement and mental sharpness. As always, be sure to practice safe technology use when downloading and using some of these free tools. 

Additional links and resources: 

Bridging the Digital Divide for CT –

Joan Green

AARP Technology Resources –

Aging and Health Technology Watch –

News and Events

Home Safe Home

Written by Shannon Taber

Bin, pictured smiling while sitting in his power wheelchair As the Director of Inclusion and Accessibility at UCP of Eastern CT, I had the pleasure of working with Bin (pictured) and his wife, both of whom are wheelchairs users. They moved into an accessible home in the past year and with the support of staff from the Department of Developmental Services (DDS), they lived fairly independently. I had the chance to work with Bin to provide a comprehensive Assistive Technology evaluation to help identify Assistive Technology devices and Smart Home Technology to increase their independence in their home, particularly for when they didn’t have staff there.

For example, Bin mentioned that he didn’t like going to bed at 8pm when staff were leaving for the evening because staff would lock the door and turn off lights on them. He also mentioned that his wife struggled to open their front door which had a traditional doorknob on it.

Recommendations were made to provide and install smart plugs and smart lights like the Philips Hue, the Ring Doorbell and Ring solar lights, an Alexa enabled microwave, the Nest thermostats, and Smart Blinds. I also recommended a lever door handle with biometric and keypad lock that also works with an app.

After installing these items and providing training, Bin and his wife were able set the lighting in their home to turn off with scheduled events, such as having the lights turn on one hour before “sunset” and turning off at 10 pm allowing them to stay up when staff left for the evening. This way they didn’t have to leave the lights on all night or sit in the dark at 8 pm at night. We also set their lights to turn on under the bed with motion detection providing safety lighting in case Bin got up in the middle of the night. Lastly, we also connected the smart devices to Alexa so that they could be used with voice commands. Bin was super excited to be able to open and close his blinds with the power of his voice!

Smart level door handle with keypad

Little did we know that within a month of installing these devices, and specifically the door handle, Bin would need to call 911 in the middle of the night for help for his wife. Bin was able to tell his Alexa to unlock the door for the fire department and police, from his bed, so they could get inside and provide the help his wife needed.

Needless to say, the smart home devices provided to Bin and his  wife have not only increased their independence but allows them to stay safe in their home, sweet home!


News and Events Product Spotlight Smart Home Tech

Holiday Shopping Just Got Smarter!

Written by Amy Norton, EASTCONN & Arlene Lugo, CTTAP

Snow falling on smart home devicesSmart home technology devices make awesome holiday gifts, especially for individuals with disabilities or aging adults who might be looking for ways to enhance access to their home, improve their functioning, and make a real difference in increasing their independence!

Here are some of the more common smart home devices that our Assistive Technology partners have been recommending this past year (in no particular order): 

Smartplugs like the Wemo or Kasa Wi-Fi Smart Plugs

These Wi-Fi outlets can be plugged into your regular wall outlet. Connect it to your home’s Wi-Fi and download the app. Such an easy way to upgrade and automate your regular (not smart) devices. Whatever you plug into the smart outlet can now be controlled by the app or via voice control through an Amazon Alexa or Google Assistant. These devices provide an excellent way to turn lights, devices and even holiday displays on and off, especially if the outlets are hard to reach, outdoors or when you are away from home. 

Philips Hue Motion sensor –

Turns your lights on and off with motion – it’s hands-free and voice-free. Simply walk or roll past the sensor to turn the lights on to increase safety and reduce trips, falls and bangs. These sensors are especially helpful when entering or leaving home, when a light switch is hard to reach, or for those late night trips to the kitchen or bathroom. The Philips Hue Motion sensor works great with the Philips Hue smart light bulbs. It is battery-operated, which means that someone will need to change them periodically, and it connects to an app for initial setup. 

Video doorbells –

Allow you to see who is at your door right from the app. Is it a delivery person dropping off a package, your personal care attendant, family, friends or neighbors stopping by to celebrate the season or someone you don’t know? Not only can you see the person, you can speak to them through the doorbell. Some alert you via motion before they even ring the doorbell. CNET offers a great article comparing some of the top video doorbells, including prices and features. 

Smart Assistants – 

Amazon Echo Show Series brings all the smarts of Amazon’s voice assistant, along with the ability to video chat and watch cooking or other videos and look up recipes to make your favorite holiday meal. Use “drop-in” to allow family, friends and caregivers to stop in virtually using both audio and video.

This feature of the Echo Show devices does not require you to answer and can provide added safety for those times when you are alone especially if you are at risk for falls, need reminders to take medications or are unable to visit with others in person. During set-up, you control who is able to drop-in. The devices in the series come in 5, 8, 10 and 15 inches. Read the CNET Echo Show 5 Review.

Google Nest Hub – according to CNET, the second-gen Google Nest Hub is “a super smart device that brings convenience to nearly every dimension of the Google Assistant-powered smart home. Whether you’re streaming music, checking who’s ringing your video doorbell or playing YouTube videos, the Nest Hub’s got you covered.”

The display on the device is 7 inches but if you are looking for a larger display, check out the Google Nest Hub Max which is 10 inches. Read the CNET Google Nest Hub Review.

Happy Holidays to All!


Announcement News and Events

New Program Alert: Bridging the Digital Divide

A collaboration between the Department of Aging & Disability Services (ADS) State Unit on Aging & the CT Tech Act Project (CTTAP). 

Bridging the Digital Divide Logo

This 2-year pilot program allows us to have a full-time Digital Divide Coordinator (DDC) at two of our community AT Partner agencies: the NEAT Center at Oak Hill & UCP of Eastern CT.

Our goal is to help bridge the digital divide by providing one-on-one or group services to adults with disabilities (18 and older) and aging adults (60 and older).

Services to individuals includes:

  • Increased access to technology & technology use
  • Providing tech support, troubleshooting, & teaching the use of built-in device accessibility features
  • Increasing access to the community, virtual programming & telehealth, reducing social isolation
  • Connecting Individuals to community resources for ongoing supports
  • Providing tablet technology (with or without hotspot) to individuals 60 & older, if eligible

Why connect with a DDC?

If you or an individual you work with has availability to technology, but struggles to use it and would benefit from some training & support, such as:

  • Connecting to their Wi-Fi
  • Learning to use social media to connect to family and friends
  • Learning to use virtual platforms like Zoom, Teams or virtual community services
  • Learning how to use built-in accessibility features in their devices – speech to text, magnification, text to speech, etc.
  • And more …

Services to Organizations includes:

  • Providing training to entities, such as staff at senior and community centers, libraries, and others who serve the same population, helping them provide access and tech support to their participants.

Why connect your agency to a DDC?

If your organization serves adults with disabilities or individuals 60 and older and you/your staff could benefit from training to be able to support your clients, such as:

  • Learning how to set up built-in accessibility features on your technology or your clients’ technology
  • Learning how to set your clients up with virtual platforms or your virtual services
  • Helping your clients use social media or other internet activities (i.e. online grocery shopping, accessing eBooks, connecting with friends & family etc.)


Contact the CT Tech Act Project for more information by sending an email via our website or by calling 860-803-0588. You can contact a DDC directly at the following:

NEAT Center – serving northwest, northeast and north central CT: call 860-286-3119 or email 

UCP of Eastern CT – serving southwest, southeast and south central CT: call 860-288-9520 or email

The Connecticut Bridging the Digital Divide program is funded by the federal Department of Health & Human Services, Administration for Community Living, Expanding the Public Health Workforce within the Disability Network.

News and Events Product Spotlight Smart Home Tech

8 Ways to Turn a Traditional Home Into A Smart Home

Written by Pam Fields, ATECH

smartphone showing smart items in room and ATECH logo

With advancement in technology improving every day, assistive technology keeps getting better and better, providing more seamless integration into our lives. As direct-care givers, what’s the best, and easiest way we can use the new and emerging smart-home devices to assist in providing better care? Even if the current living environment is a traditional home or apartment, there are 8 easy-to-install and easy-to-use assistive technology tools that can greatly improve any home.

We live in a connected world; many new technologies are controlled using an app on a smartphone or tablet, are wifi accessible, and many are voice enabled, allowing you to make changes by simply speaking a voice command. For example, using a voice-controlled Amazon Alexa, Google Assistant, or Apple’s Homepod or Siri, you can lock doors and windows, adjust the lighting or air temperature, or turn appliances on or off.

Reposted from  

General News and Events

Come Home to What You Need: Finding the Accessible Home That’s Right for You

Written by Jillian Day,

Your home should be your haven, designed, built, or modified to accommodate you – not the other way around. If you have a disability or decline in functioning, you may realize what a challenge it can be to find one that is a 100% match, unless you start from scratch with a custom build. If you know what to look for, however, you won’t have to go the custom route; instead, look for a home with some of the required features, or one with a design that can readily accommodate the necessary modifications specific to your needs.

The Connecticut Tech Act Project (CTTAP) is available for individuals who can benefit from programs and tools that foster, increase, and enhance accessibility. Keep them in mind as you embark on your home search, and let them show you how increased access to Assistive Technology may help with accessibility and usability of your home and making it a welcoming visitable home for others who will appreciate accessibility considerations.

The right home for Aging in Place

A common accessibility consideration is forWoman in her home reading a book seniors and individuals with disabilities – or folks who are looking for their forever home – who would like to safely age in place for as long as their health and capabilities allow. Being able to stay in their homes as long as possible allows individuals to keep a familiar routine, which fosters continued independence. Also – critically important, especially as we are living longer – aging in place can save money, increasing the odds that the finances are available if or when a senior needs to move to a more intensive care facility.

Look for a home that already has structural accessibility features, such as wide doorways and ramps. A one-story home eliminates concerns about navigating stairs later; any existing stairs, such as at the entrance, should have handrails and, ideally, non-slip tread. If you are contemplating a two-story home, be sure the first floor can accommodate everything you will need later to be independent, such as the laundry room.

Kitchen modifications can be expensive, so if you can find a kitchen that already has some of the features you need, that is a huge plus. One example is lower or roll-under countertops for individuals who use wheelchairs. And, if you will be updating kitchen appliances, look for ones that will accommodate your changing needs, such as a dishwasher with drawers for easy loading and unloading.

A bathroom with a walk-in shower is functional for all ages and stages and may only need a handrail installed later on. Shower benches are easy to place when needed.

When evaluating flooring, consider the pros and cons of various types. Low-pile carpeting can mitigate slipping, thus reducing the injury risks that often accompany falls. Non-carpeted surfaces, however, allow for easier navigation with walkers and wheelchairs but can increase your slipping risks, and throw rugs are usually not advisable for seniors as they can create a tripping hazard.

Naturally, as you’re factoring in all of these considerations – and adding them up financially – you are limited to what you can afford. For safety reasons, you should consider some of the features to be non-negotiable. Therefore, you may need to offset the accessibility requirements by selecting a neighborhood that offers you a home-buying market in your price range. Once you determine how much home you can afford, research the areas where you want to live, or would consider living in, to see what the average home is selling for.

Remember that markets can change, so it’s also worthwhile to look at trends and talk to your real estate agent about where they see the market going over the next several months (or even years if you can wait). They can also advise you on the best time of year that favors buyers versus sellers, and how to balance that if you are also selling a home to finance your new home purchase.

Other accessibility needs

Age isn’t the only accessibility consideration. If you or a member of your household has a visual impairment, you’ll want to consider how well your new home can accommodate the necessary modifications and safety measures. Fortunately, most of those can be relatively simple post-purchase modifications, such as bright lighting and grab bars, but purchasing a home that already has safe flooring and adequate handrails is a plus.

Autism-friendly homes are also gaining in popularity. If this is a consideration for you, you can fortunately make many of the necessary adaptations later, many of which are very affordable, like specific paint colors. Look for a home that allows for plenty of natural light. You will want to consider how sound travels throughout the home, both from outside noise sources as well as from room to room. The floorplan is also a consideration; narrow hallways are often problematic for individuals with Autism, as are rooms that are too small and enclosed. On the other hand, having a quiet room to go and sit against the wall, or even swing and bounce, may be needed.

For Deaf individuals or those who are Hard of Hearing, having a floorplan that allows for easy line of sight for American Sign Language (ASL) or other visual cues makes communication easier. Lower ceilings work better than higher ceilings, and outside noise can be very distracting for individuals who use an assisted hearing device, particularly if there is a great deal of traffic outside the home. Unless it is already installed, you may want to modify the home with acoustic flooring that helps insulate impact noise, like footsteps or from dropped objects.

Technology in your favor

We are fortunate to live in an era of increasingly advanced technology that has become more affordable, and that can increase a home’s accessibility for varying needs. Home security systems, for example, benefit all populations, but those with cameras are especially helpful for hearing impaired individuals or individuals with mobility disabilities. Video monitoring systems allow loved ones, both within the household and out, to monitor those living in the home who may need an extra watchful eye to ensure their safety and wellbeing.

Smart home” technology has also advanced. We’ve moved from helpful features such as programmable thermostats and auto shut-off on small appliances to voice-controlled AI (artificial intelligence) technology for appliances and electronics, temperature, home and car locks, and lighting. Some systems can even provide users with weather and traffic conditions to help make better decisions about when to leave the house.

Creating customized accessibility is easier than ever

You no longer have to build a custom home from the ground up in order to gain the accessibility you need to live longer, and better, in your home.

Announcement News and Events

The Connect to Tech Project Kicks Off!

By Nicole Natale, MS, CCC-SLP, ATP, Senior Education Specialist, CREC Resource Group

The CT Tech Act Project was awarded a grant as part of the Christopher and Dana Reeve Foundation National Paralysis Resource Center 2020 High Impact Innovative Assistive Technology (HIIAT) grants program. As a result, the CT Tech Act and three assistive technology (AT) partner agencies, Capitol Region Education Council (CREC), EASTCONN, the New England Assistive Technology (NEAT) Center at Oak Hill, as well as two local hospitals – Gaylord Hospital and Hartford Healthcare – are providing access to AT services and devices for patients with spinal cord injuries or other conditions that cause paralysis. These services are provided through virtual AT demonstrations, as well as AT device-lending so that individuals and their families can experience how AT can enhance independence and quality of life.

So far, the AT partners have received 15 referrals. CREC has completed two of them and the experience has been very positive! Both individuals wanted to increase their independence when arriving home by connecting with loved ones and doctors and by accessing environmental controls independently. Both patients are interested in borrowing an Amazon Echo Show from the CREC lending library in order to call emergency contacts, spouses and family members/friends and to connect with healthcare professionals. Patients will also use Alexa for appointment reminders, and things like taking medicines on time. These individuals will be accessing the Echo Show with voice recognition, due to their limitations with both fine- and gross-motor skills. One of our patients will also be trialing Philips Hue Smart Light Bulbs, which allows users to employ voice commands to turn on lights and operate an August Smart Lock. The August Smart Lock is Alexa-enabled, enabling our patient to lock and unlock his door, using either voice commands or the Alexa mobile app, all of which supports increased independence.

Once patients have participated in a demonstration, they have the option to purchase the AT tools or access an AT lending library to trial the device to ensure its effectiveness and confirm that it’s an appropriate match for their needs. The goal of this project is to reach at least 100 patients by the end of the year and we are well on our way!

News and Events Product Spotlight

Getting Creative with AT Smart Technology for Virtual Demonstrations

By Joanne Lambert, M.S. CCC/SLP, EASTCONN

There is so much technology available today to support users who have physical disabilities. For some, either being able to see the numbers on a thermostat or having the motor dexterity to manipulate the controls on a thermostat can be quite a challenge. As part of the Connect to Tech Program, a grant funded by the Christopher and Dana Reeve Foundation National Paralysis Resource Center 2020 High Impact Innovative Assistive Technology (HIIAT), EASTCONN has teamed up with the CT Tech Act Project along with two AT partners and two local hospitals to provide patients with spinal cord injury or other paralysis-causing conditions access to assistive technology (AT) services and devices through AT demonstrations and AT lending. These individualized demonstrations will allow them to experience how AT can enhance their quality of life and help them to maintain and/or increase their independence as they return home after their discharge from the hospital. The Google Nest Thermostat is one item within the Smart Technology toolkit that can help.

Best practice recommends that products are demonstrated and selected based on feature matching between a tool and its user. The NEST, which is an item that would be installed in an individual’s home, sure is tricky to demonstrate as it would not be practical to install the unit in a potential user’s home to “try it out.” That’s when we had to get creative. Knowing that the features of the NEST could allow environmental control to its users, we had to find a work around to demo this product that we felt could help so many individuals to be more independent in their homes.

Installing the Nest on a board was the easy part, but how could we get the device to demonstrate its features? We could certainly show how to adjust and program the temperature settings using the app without attaching the “heating” and “cooling” wires, but we wanted to be able to demonstrate the full functionality of what this Smart technology can offer. The unit, out of the box, had two 1.5v AAA batteries, but those weren’t enough to fully power the device. We needed a separate power source that would mimic the unit being installed (hard-wired) in the home. We purchased an AC24V C-Wire Power Adapter from to act as the power supply. This two-wire unit with a power adapter was just what was needed in order to power the device and be able to demonstrate the features without actually installing it in an individual’s home. We could set up the device, customize settings for heating and cooling preferences and pair it with the Google Nest Hub Max in order to demonstrate how to operate the unit using the  voice and the wake command, “Hey Google.” These simple steps made it possible for us to provide virtual demonstrations for potential users to determine if the Google Nest Thermostat was a good fit for their needs.

Getting creative: Photos below illustrate the process of setting up Google Nest, in order to demonstrate its capabilities during a virtual demonstration to a potential user.

Step 1 of setting up Google Nest for AT Demo Step 2 of setting up Google Nest for AT Demo  Step 3 of setting up Google Nest for AT Demo Step 4 of setting up Google Nest for AT DemoStep 5 of setting up Google Nest for AT Demo





AT Success Stories News and Events

Stay Connected Program: Reducing Social Isolation for Seniors and Individuals with Disabilities During COVID-19

By Stacey Fulton, OTR/ATP, EASTCONN

As the CT Tech Act Project embraces new grant initiatives, the Stay Connected program has also been in full swing. Stay Connected is a statewide program operated out of the Connecticut Department of Aging and Disability Services in collaboration with the State Unit on Aging and the CT Tech Act Project. The mission of this project is to match AT resources and devices to individuals who are isolated or at risk of being isolated from family, friends, activities or healthcare during the COVID-19 pandemic.

Persons are determined to be eligible for this program based on a social isolation scale completed by the Area Agencies on Aging or The Centers for Independent Living. Qualified individuals are referred to one of the project’s AT partners (EASTCONN, NEAT Center and UCP of Eastern CT), who reach out to discern each individual’s needs and match them to potential device solutions. Services that are provided include consultation, training and follow-up. As a result of this program, many individuals have received devices and training, and are once again able to connect to family, friends and healthcare providers.

An individual who benefited from this project was a woman in her late 70s, who received services from EASTCONN’s AT team. She lived alone and since the start of the pandemic, had been unable to see her family and friends, or participate in activities she used to enjoy at her local senior center. She also had no access to Wi-Fi at home. Funding was provided by both the Stay Connected program and the town where she lives to secure a device and a “hotspot” for Wi-Fi access. A laptop computer was determined to be the best option and training was provided to assist her in setting up her email and utilizing Zoom. She shared her appreciation by sending a follow-up e-mail to the EASTCONN provider: “Finally saw my nephew’s daughter in action … I’ve never seen her except in still pictures. At first, she was shy and kept turning her head … but then after a short while, she actually threw me a kiss and waved … Zoom is really great. So grateful to have this computer.”

This is just one of the many positive outcomes that have been shared by individuals who have participated in the Stay Connected program. Working together, this interagency collaboration has made a significant difference in the lives of seniors and persons with disabilities across Connecticut.

AT Devices News and Events

Most Requested Devices for Staying Connected in 2020

By Kristopher Thompson, BAS, CAPS, Smart Technology Specialist, New England Assistive Technology (NEAT)

Graph of Most Requested AT Devices for Staying Connected 2020

Social isolation is a serious public health problem, and something I have been focused on  during most of my time at NEAT. I have conducted many presentations that showcase how today’s smart technology can combat this problem, but 2020 opened my eyes to what it really takes to address it. One year ago, the lockdowns began, and the digital divide deepened for those who were most vulnerable. Various programs were formed to help those who were not able to connect with their loved ones during the pandemic. I have been heavily involved in a few of these programs and my expertise has served many who were socially isolated. But this experience has given me a few surprises as well.

The people I have worked with over the past year were a mixture of aging adults and young people of varying abilities, all of whom were eager to connect with family, friends, doctors, places of worship, or establish new connections. While most Americans were speeding into the digital age of texting, teleconferencing, email, telehealth, social media, etc., there were many who didn’t have access

to the devices that make it possible to access digital platforms and options.

The demand for computers is what surprised me most, as did their affordability. In cases where an iPad wasn’t the best fit, I could often find a brand-new Dell computer for around the same price. Computers also offered many of the same features, such as messaging, video chat, email, web surfing, social media and accessibility – all in a familiar and comfortable interface.

Overall, iPads were still the most requested devices during the pandemic, but laptop computers were a close second and desktop computers rounded out the top three. Other recommended devices were Android tablets, specialized tablets, Android phones and iPhones. Virtual speakers, such as the Amazon Echo, had tremendous potential, but a long way to go before they became a primary way to stay connected from home.

A person’s comfort level with technology is the number one consideration when I make a recommendation. Sure, an iPad is packed full of features, capabilities and accessibility features. And Amazon Echo smart speakers offer convenient and accessible ways to connect. But what if someone isn’t comfortable using one? If I recommend a technology solely on its potential, there’s a good chance it’s going to become a “smart paperweight.” If a person is willing to embrace new technology, that’s fantastic! The bottom line is, matching technology to an individual’s needs, which minimizes the learning curve, is the key to success.