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News and Events Product Spotlight

Social Distancing Does Not Have to Mean Social Isolation – Generations on Line

Generations on Line (GoL) Helps Seniors Navigate Tech Options

By Katie Burke, Administrator, Generations on Line

Older woman holding a tablet with an the Easy Tablet Help app openedIf you, or someone you love, wants to learn how to use a tablet or smartphone to access the internet, Generations on Line (GoL) can help. GoL is a 20-year-old national non-profit, with a mission of narrowing the digital divide for seniors. And now, GoL is offering a FREE, interactive, tutorial for Android, Apple or Amazon tablets and smartphones, which can be found at www.generationsonline.org/apps

The tutorial was created with grant funding, and GoL shares it freely, to provide seniors with the information and skills necessary to use the internet. Although the training is specifically designed for seniors, anyone can use it. Another helpful feature of the GoL free tutorial is that it can stay on a learner’s device, allowing them to return to it, if a refresher is needed.

The GoL Free Tutorial Includes:
The Basics :
 Tapping a touch-screen, enlarging a page and shrinking, scrolling up and down, where buttons are located, how to get a keyboard to appear AND disappear

  • Web : How to search the internet and internet safety
  • Email+: Texting, video-calling (Skype, Zoom, FaceTime), setting up and accessing a Gmail account
  • More : Using the camera; accessing apps and YouTube; how to attach photos to email

screen shot of GOL websiteLoneliness and the Benefits of Technology: GoL Has Some Suggestions…

Did you know that loneliness has been associated with numerous health challenges, including increased risk of dementia? The pandemic’s “Stay Home, Stay Safe” protocols have increased social isolation that often leads to loneliness, boredom and depression. GoL works to help older adults to feel a part of their family, neighborhood, extended community and world.

Those who have used technology before may need very little support, and will go through the tutorial at their own pace, choosing to repeat sections or move ahead as they wish. Many others will need a friend or relative to help coach them through the program.

  • If the coach and learner can be in the same room, the coach can support independent learning simply by troubleshooting, prompting and encouraging as needed.
  • If remote support is required, friends and/or family members can act as a remote coach by putting the same GoL tutorial on their own device. They can make the same selections on each page as the learner and be ready to encourage or answer any questions by phone.

Seniors may need inspiration to pursue new technology options…
For many seniors, it helps to discover the benefits of new learning, especially when it comes to technology. Do they like cooking—tell them about the treasure-trove of recipes available online. Do they miss the family? Video calling is a great incentive for many to start learning. The incentive varies from person to person. One senior loved to fix cars and learned he could view old car manuals online – then he was hooked on the internet!

Once they start learning, most find it rewarding. “I never realized so much was out there!” a coach shared recently. “My learner had only used her tablet for games. She did not use the camera, email, apps or other features for she was afraid she would wipe out something. After completing the tutorial, she is now much more confident and can use the device. Goal met!”

More support from GoL: Free Family Guides

Generations on Line has recently created free Family Guides to help families assist loved ones with tablet and/or Wi-Fi acquisition, setup and learning, even remotely if necessary. GoL provides these free materials and tutorials so friends, family and facilities such as senior centers, libraries, nursing homes, etc. can help a techno-timid elder find the on-ramp to the information highway. You can find the app and web-versions of the tutorial, along with the Family Guides at: www.generationsonline.org/family

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News and Events Resource

Accessible Pharmacy Services Can Help Seniors and Individuals with Disabilities

by Patrick Olsen, Director of Business Development for Accessible Pharmacy Services in Connecticut

Accessible Pharmacy logo

Accessible Pharmacy is a comprehensive healthcare company specializing in medication management for individuals who are blind, have a disability or are part of the senior community. Accessible Pharmacy Services provides free home delivery throughout Connecticut and will work with any insurance provider, including Medicare and Medicaid. The company was co-founded by

Dr. Alex Cohen, who is blind and lives in Philadelphia. Dr. Cohen earned his Ph.D. in Marketing, with a specific focus on retail accessibility. While earning his degree, Dr. Cohen learned about the lack of medication-management support available for seniors and people with disabilities.

Accessible Pharmacy Services Director of Business Development Patrick J. Olsen has been working with Connecticut consumers who are blind, low-vison, senior citizens, including veterans and individuals with developmental disabilities, since 2012. Patrick himself is blind.

His Accessible Pharmacy Services salespeople are experienced, top-notch customer care representatives who are blind or have disabilities. Patrick’s Connecticut customer care coordinators work with each individual client to find the best solution for effectively managing all medications. For all Connecticut residents this includes a wide variety of packaging and pill-sorting options, high-tech label-reading solutions, Braille and large-print labels, automatic refilling and reordering of prescriptions, medication consultations, education and reminder systems. All of these additional services are free, if you sign up now.

Additionally, Connecticut state consumers are provided a no-cost service that manages the transfer of pharmacy files securely, while seamlessly coordinating with all the client’s physicians, hospitals, clinics and support systems.

Accessible Pharmacy Services, through a partnership with Be My Eyes, now offers easy-to-understand procedures for private COVID-19 home testing kits for use in homes, facilities or apartments, including supports for all individuals who are blind, have low vision or other disabilities. This unique service is designed for all individuals with disabilities and senior residents in Connecticut, 24 hours a day, 7 days a week.

Our team enjoys educating all clients, family, caregivers and facility managers about the parameters of the program and any changes that have taken place. They transmit patient medication usage data to the Centers for Medicare & Medicaid Services (CMS) and objectively and clearly present patients with all programs that are available to all Connecticut consumers. This service is free until the end of 2020.

Patrick Olsen, Director of Business Development for Accessible Pharmacy.To learn more, visit www.AccessiblePharmacy.com or call anytime 215-799-9800 for immediate enrollment. In Connecticut, you can also contact Patrick J. Olsen, Director of Business Development (CT), Monday through Friday, from 9 a.m. – 5 p.m. Or email PatrickO@accessiblepharmacy.com

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News and Events Product Spotlight

Instructional Robots have Moved into Oak Hill!

By Adam Kosakowski, NEAT, Assistive Technology Specialist

Image of Kebbi. A classroom robot with a very cute digital face.Meet Kebbi!

Kebbi is an educational robot that integrates artificial intelligence, software, and hardware technology to provide a variety of facial expressions, body movements and communicative interactions. Kebbi provides a unique set of capabilities that offer students with autism and other special needs a unique approach to learning and engagement in the home/school environment.

The robot-assisted instruction comes with fundamental skills-training, using evidence-based techniques. The software supports a pre-programmed curriculum with the ability to customize, based on the student’s educational deficits as well as achievements.

 

The NEAT Center at Oak Hill has received two of these beautiful devices: one, which was donated to Oak Hill from MOVIA Robotics, and the other purchased for NEAT by the CT Tech Act Project. The CT Tech Act Project provides a great deal of programmatic support to NEAT, especially for the Lending Library and Adaptive Equipment Services. Both devices have been entered into the Lending Library at NEAT and can be borrowed to help make informed decisions about purchasing. Borrowing a device allows individuals time to see if it will meet their needs, both socially and educationally. Want to learn more? Please reach out to Adam Kosakowski from the NEAT Center at Adam.Kosakowski@OakHillCT.org.

Want to see more right now? Check out the links below:

Two young boys happily interacting with Movia Kebbie Robot

Young boy using Movia Kebbie Robot

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AT Success Stories News and Events

Lending Library Brings a Voice to Transition Student

by EASTCONN’s Ann Bedard, M.S., CCC-SLP, Assistive Technology Specialist/ Speech-Language Pathologist

Chris using TouchChat appThe TouchChat app was recently trialed through EASTCONN’s AT Lending Library by Chris, a transition-age student with Autism Spectrum Disorder. Several AAC options were ruled-out prior to Chris’s device trials, after matching specific software design features to his abilities and needs. For example, Chris had demonstrated his ability to make requests to meet his needs and he had a large, receptive vocabulary. Yet, he was often impatient, so he benefited from automatic navigation and grammar guidance to produce full sentences quickly. Trials began with Chris observing the examiner using an 8-inch dynamic display, speech-generating device (SGD) with synthesized voice-output running research-based AAC software, called TouchChat. TouchChat is designed and manufactured by Saltillo for individuals who need efficient access to a robust vocabulary with a mix of single words, phrases and complete sentences. It is an app for iOS only, not Android devices. Chris’s support coach said he needed the smaller size of the 8-inch iPad, as compared to his current, 10-inch SGD. Chris enjoyed using the custom messages in the About Me page to express how he liked ketchup and other favorites. He quickly demonstrated the ability to imitate a model, and even learned to sequence three buttons independently to express, “I want to play music.” As a result of Chris successfully trialing several assistive technologies and devices, his school district could determine which device would best meet his needs.

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Announcement News and Events

STAY CONNECTED: Helping Older Adults and Persons with Disabilities engage with medical providers, community, family and friends during COVID-19

The Stay Connected Program is funded by the Administration for Community Living, Federal CARES Act in response to COVID-19. This a new program is operated out of the Dept of Aging and Disability Services in collaboration by the State Unit on Aging and the CT Tech Act Project.

Objective

To connect adults aged 18 years of age or older with a disability or adults sixty years of age or older to the most appropriate Assistive Technology (AT) to foster improved communication and connection with medical professionals, family/friends and the community during this pandemic when many of us are staying home to stay safe.

Process

All five Area Agencies on Aging (AAA) and Centers for Independent Living (CIL) in CT conduct Information & Referral with individuals who call their centers.  The AAAs & CILs will use a validated screening tool during calls to identify individuals who would gain the most from technology assistance. Eligible individuals will be referred to one of three CT Tech Act Project AT partner agencies for a remote technology consultation. The participating AT partner agencies are EASTCONN, the NEAT Center and UCP of Eastern CT. During this consultation, the AT Partner will recommend the best selection of AT device based on the person’s needs and preference. Various funding sources have been identified to assist with the purchase of the technology device and internet (when needed). Once the technology arrives, training will be provided to the individual and any support person in the home to assist in learning how to use the device to stay connected with loved ones, family, friends and medical providers. Connections to community supports will also be made to help the individual in continuing to utilize the device and engage with others.

Referrals

Refer individuals who would benefit to the “Stay Connected” program to their Area Agency on Aging (1-800-994-9422) or Center for Independent Living Program. For More Information contact: Patricia.Richardson@ct.gov or Arlene.Lugo@ct.gov.

 

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News and Events Product Spotlight

Why Birdsong?

Written by Aisha Azher, Chief of Staff

Birdsong Tablet 10 inch model

 

 

 

 

 

 

 

Technology is always advancing. The Birdsong Tablet, birdsonglife.com introduces aging seniors to technology in a confidence-building, easy-to-use way. Its big red Home button is ever-present on every screen. Just press it and you can return to the home page at any time. Never get lost, stuck or frustrated. Just tap one of the six large icons on the home screen and you are connected to the wide world around you! The Birdsong Tablet comes pre-loaded with 8000 pieces of engaging content. At your fingertips, you will find an extensive library of brain games, music, travel, lifelong learning lectures, classic TV/movies, news, and more. You are also just a click away from connecting with your loved ones through video chat, email, shareable photo albums, and more. One of the best things is that you don’t need to worry about cellular data limitation because the Birdsong Tablet runs off of your existing WiFi. So, you can use it to your heart’s content.

Older adult using the Birdsong touch screen tablet

 

To support the Stay Connected Program (Click this link to read the Stay Connected article), Birdsong has provided Tablets for use by the CT Tech Project AT Partners (EASTCONN, the NEAT Center at Oak Hill and UCP of Eastern CT) who are working on this initiative and able to provide remote and contactless demonstrations.

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News and Events Resource

UR Community Cares

Written by Donna Powell

If you’re looking for ways to help older adults age in place and persons with physical disabilities live more independently, you can now refer people to UR Community Cares.  This nonprofit organization, based in Manchester and covering all of Conn., is making great strides in matching up homebound residents and others who need safe-distanced assistance from volunteers living nearby. Needs can range from temporary (recovery from surgery) to permanent (no longer able to use stairs for laundry).  Service includes household tasks, yard work and companionship visits such as pick-up/delivery of groceries and other essential errands.  Participants are background-checked and follow COVID-19 safety protocols. There is no charge for services or for the secure online enrollment at URCommunityCares.org. Visits can be scheduled weekly, monthly or as needed, and pre-scheduling allows for caregiver respite opportunities.

Co-founder and president Michelle Puzzo is available to schedule an online informational meeting and website demonstration with your organization. Please email info@urcommunitycares.org or call 860-430-4557.   UR Community Cares is also seeking new board members, advisors, volunteers and sponsors.

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ICT Accessibility News and Events

Digital Accessibility Tip! Headings

Written by Adam Kosakowski, M.Ed., ATP, Assistive Technology Specialist at New England Assistive Technology (NEAT), an Oak Hill Center

Headings are an incredibly important accessibility element on websites as well as digital documents such as Microsoft Word, Google Docs, and Microsoft Outlook emails. Visually, headings are those big bold words on screen at the top of every section of text. Think of them like chapter or section titles. They draw in the eyes of sighted users and give them a sneak peek of what they’re about to read below. But, if you’re blind or otherwise use a screen reader, unless headings are created correctly, they’ll just be read like normal text. This column will help you do Headers right!

Screen readers don’t announce to the user the size of text, so if a heading is only a heading due to its visual size, that’s considered an accessibility fail. Accessible headings need to be tagged as a heading, behind the scenes, in the coding of the document or website. If tagged appropriately, a screen reader user will know it is a heading and will be given access to a plethora of screen reader shortcuts empowering the user to navigate the document by those headings similar to how sighted readers do so with their eyes.

Creating Headings

Luckily, you do not need coding knowledge to create tagged headings in documents and websites. You just need to know where to look:

Styles Ribbon from Microsoft Word screen shot with Normal text style highlighted.
Does this screen shot look familiar? If not, open up Microsoft Word, go to the Home tab and look for the “Styles” ribbon. Normal, Heading 1, Heading, 2, and Heading 3, etc. are all selectable options that change your visual text upon selection. Not only that, if you choose one of the Heading options and start typing, behind the scenes and in the coding your typed text will then have that associated heading tagged! It’s that easy! Many word processing applications have the ability to apply heading tags, you just need to find it! If you’d like to learn how to do headings in your favorite word processor or website builder, you can Google something like “labeling headings in <insert application name here>”

Heading Order

Creating headings is half the battle. Next, headings must have appropriate hierarchical ordering. Heading level 1 is usually reserved for the title of a document or webpage. If there is a section title on that same document or webpage, that would then be a heading level 2. Heading level 3 could be a subsection title that logically belongs under its associated heading level 2, and so on. The idea is to use headings as you logically need them, but do not skip levels, i.e., don’t have a level 3 without having a level 2 associated with it.

Here’s an example to help you think through this and get hungry (for headings)! Think of your favorite restaurant menu and think of how they order their heading text. I love breakfast, so we’ll write a breakfast example:

  • Adam’s Breakfast Nook (This is the title of the restaurant, so this should be a Heading level 1, it would be at the top of the page, big and bold AND tagged as a heading 1)
    • Egg Dishes (This is a type of breakfast dish served at the restaurant, it’s a Heading level 2)
    • Pancake Dishes (This is another type of breakfast dish, it’s also a Heading level 2)
      • Savory Pancakes (This is a “subtype” of pancake dishes, so it’s a Heading level 3)
      • “Healthy Pancakes” (This is also a subtype of pancake dishes, so it’s also a heading level 3)
        • Banana Pancakes (This is a specific dish; it could be Normal text or a Heading level 4)
        • Strawberry Pancakes (Another specific dish, same as above)

This column is written by Adam Kosakowski, M.Ed., ATP. Adam works as an Assistive Technology Specialist at New England Assistive Technology (NEAT), an Oak Hill Center. He can be contacted at Adam.Kosakowski@OakHillCT.org and followed on Twitter: @NEATWithAdam.

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AT Success Stories News and Events

“Alexa, Can You Help Me Access My Environment”

Written by JoAnne Lambert, M.S. CCC/SLP, EASTCONN

Accessibility. Independence.  Important for all, but especially important for individuals with disabilities who use Augmentative and Alternative Communication (AAC).  Through a grant obtained by the Eastford School District, two Amazon Alexa Smart Speakers were purchased for use by a student who uses an AAC device to aid in communication.  Through the use of voice-command technology, an AAC user is able to create a message or a question and “ask” the smart speaker using the command word “Alexa.”  For individuals who have difficulty accessing information by traditional means or accessing their environment due to a variety of disabilities, this type of technology can provide the opportunity to be more independent!

Student using her AAC device to access Alexa In order to determine how we were going to implement the device at different opportunities throughout the student’s day, the educational team looked at what the student’s typical day looked like as well as her individualized educational programming.  It was decided that we would start with the following commands; “Alexa, what’s the weather in (town).”  This would allow the student to report the weather to the class during morning meeting.  “Alexa, set a timer for (time)” and “Alexa stop the timer”—this would allow the student to set a timer while completing cooking tasks as well as while performing various other life skills activities where a time limit or a simple reminder is needed.  “Alexa, play music by (preferred music artist)” would allow the student to engage with her peers socially and enjoy the leisure activity of listening to music.  Finally, “Alexa, play calming sounds” to allow the student access to self-calming techniques rather than relying on an adult to anticipate and initiate the calming strategy.  The student’s AAC tool (iPad mini with TouchChat HD-AAC app running MultiChat 15 Student vocabulary), which already contained a folder to access voice command, was customized to meet the communication needs.

AAC screen shot of Amazon Alexa voice command options.

Through use of the Amazon Alexa paired with the student’s AAC Device, the student is able to participate in a variety of activities including engaging with her peers during social opportunities to play preferred music.  She provides an up-to-the-minute weather report so the students can plan on their outerwear or umbrella needs, and can independently set the time when the class engages in baking goodies! As we move forward, we will continue to expand the use of Alexa skills across the student’s day. The possibilities for access to information and environmental control and increasing independence are certainly exciting!

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AT Success Stories News and Events

AT Legend Carolann Cormier Will Retire

Written by Nicole Natale, MS, CCC-SLP, ATP, Senior Education Specialist, CREC Resource Group

Carolann CormierFor the past 36+ years, Carolann Cormier has worked as a speech-language pathologist (SLP) and an expert in assistive technology (AT) and augmentative and alternative communication (AAC) throughout the state of Connecticut. Since 1995, Carolann’s career has spanned many different work environments, including public schools, summer camps, the Department of Developmental Services (DDS), children’s hospitals, colleges and the Capitol Region Education Council (CREC). Carolann has presented nationwide, has also published numerous professional articles and written a guide to AT for students with Autism. She has also accomplished so much professionally, having earned a variety of advanced degrees and certifications. However, Carolann’s professional success is far greater than the sum of its parts: It’s her positive influence on students and families that is the true mark of her personal and professional legacy.

There are many professionals and families that can attest to the positive impact Carolann has had on their lives. Anne Selavka story encapsulates this positive impact succinctly.

Anne has twin boys, one of whom – Greg – was born with significant support needs and also had complex communication needs. As Greg was aging out of birth-to-three, Anne received a report from a professional that indicated Greg would never speak or be able to use assistive technology. Anne was referred to a local children’s hospital where she met Carolann. Like Anne and her family, Carolann refused to believe the report and focused instead on Greg’s potential. Since then, Carolann has not only been a tireless advocate for Greg, but a member of his family. Carolann could easily see Greg’s potential and has worked with Greg and his teams throughout the years to help support him. Anne credits Carolann with “opening up Greg’s world.”  Anne says that Greg’s ability to communicate with his family and friends, to bake, to access his community and to experience a positive quality of life can all be attributed to Carolann’s unshakeable advocacy. Carolann helped to give Greg and his family hope that he would reach his potential, even when times were bleak. Greg is 28 years old now, and even though Carolann has not worked with him and his family in a professional capacity for years, her relationship with them has continued, as has her advocacy. Anne wonders where they would be today if Carolann hadn’t come into their lives, and considers they are “lucky to have found her.”

Carolann and Greg

The Selavka’s story is just one of many. From Carolann’s direct work with students and families, to her trainings of professionals to build their capacity in AT, to her workshops and to her thoughtful late-night email responses to colleagues, the impact of Carolann’s work on the lives of people with disabilities is immeasurable. When asked why she went into the field of AT, Carolann said that she had met so many people who could not use speech to communicate and desperately wanted to help them because she knew that they could communicate in some way. She was thrilled to be a part of what was then the emerging field of AAC because it brought communication to people who previously could not communicate. Carolann says the most rewarding part of her career has been when she “sees the light bulb go on” in her students. There is nothing better than seeing a student with learning disabilities or with complex communication needs, successfully communicate with a new AT device. “Their look of accomplishment” has driven Carolann’s resolve to pursue solutions because her students’ success is her greatest reward.

While Carolann plans to continue working part-time, she will be officially retiring at the end of the 2019/2020 school year. Please join CREC and the CTTAP community to congratulate Carolann on her illustrious career, and thank her for her tireless dedication, passion and advocacy for students with disabilities and their families. Carolann, you are irreplaceable and will be sorely missed.